Privacy policy
Last updated October 27, 2026
Information you send us
When you call or submit our contact form, we receive the details you choose to share. This may include your name, phone number, email, service address, and message.
How we use it
We use your details to review and respond to your request and keep basic business records.
We may share the job and contact details with a service provider that can quote or perform this work. Service providers may pay us for referrals. We do not share your request for unrelated marketing.
Website and call records
Hosting and phone providers may keep technical, traffic, and call records so the site and phone service work, stay secure, and let us measure inquiries.
Requests
To ask about or delete your information, use our contact form or call (423) 556-9801.
Text Messaging & Terms
If you text us first or check the optional text-consent box on a form, you agree to receive customer-care texts from East Brainerd House Washing about that request. These texts may include questions, quote follow-up, scheduling details, and service updates. We do not use this consent for unrelated marketing.
- Message frequency varies. Message and data rates may apply.
- Reply STOP to opt out or HELP for help.
- Consent is optional and is not a condition of purchase.
- Carriers are not liable for delayed or undelivered messages.
We do not sell or share mobile numbers, text-message opt-in data, or consent records with third parties or affiliates for marketing or promotional purposes. We may use service providers only to deliver messages, keep the service secure, respond to your request, or meet legal duties.
For help, text or call (423) 556-9801, or use our contact form.